Posted on 07. Oct, 2010 by Marco.
As opposed to Exit Stage Left!
Our users are so fabulous that they spotted that eduFire was working almost immediately! You’re great!!
Our aim is to provide you with the best features available anywhere and right now we’re laying the foundation hence a few ‘bumps’ along the way. I can assure you it will all be worth it in the end.
Because our loyal users are the ‘fire’ behind the ‘edu’ (c’mon that was great!) we’d like to test a few things out to see how we’re doing. Please do bring back your students to see how the basics are working. Hey, even the recordings are back! Do report back on the community forum on anything that you think isn’t working as it should.
Right now we’d like to still concentrate on serving teachers that teach paid classes and 1:1 sessions. So just as before, please hold back from posting free classes for now. However, if you want to do a maximum of one free class a week that is a window and preview for your paid services then do go ahead.
In addition, do remember that posting a series of classes is literally a course and when a student registers for one class, they are registered for all classes in that course and for some it’s meant 50 classes! Therefore, keep courses to a sensible length of perhaps 5 classes and do chunks of 5 class courses rather than a huge scary looking marathon list of classes. As always, the focus should be on fewer quality classes.
Thanks for your patience and loyalty, you have no idea how much we appreciate it. Follow us on Twitter and do keep the eduFire blog in your list of favorites as more updates are coming soon!
Marco
Posted on 18. Sep, 2010 by Marco.
Since our last blog post we wanted to give you an update.
Our users have experienced some technical difficulties with the site during the past few days. These amount to issues with sending messages through eduFire.com, students sending 1:1 session requests and difficulties posting on the community forum; all of which are giving a ‘bump in the road’ error.
On behalf of the team I’d like to apologize for all of this inconvenience. We know how important all of these things are and we are hard at work in resolving it for you. Right now planning some amazing enhancements to eduFire and this is all part of a process that will make eduFire even better.
In the short-term we are going to limit free course offerings to reduce the communications challenges–so please hold-off on creating free courses until further notice. All free classes currently listed will be deleted over the weekend so as to give teachers time to contact all your students.
Your loyalty to eduFire has been second to none and we deeply appreciate the messages of support from all our users and a big thanks to the Community Ambassadors for all that you do. We promise to deliver the best eduFire you’ve ever seen and you are central to that.
We’ll keep you all up to date as we progress so hang in there and stay tuned!
Marco C
on behalf of the eduFire team.
